Politique de confidentialité

The S.U.P.P.O.R.T. Africa Group website is owned by S.U.P.P.O.R.T. Africa Group, which acts as the data controller of your personal data.

We have adopted this Privacy Policy, which outlines how we process the information collected by S.U.P.P.O.R.T. Africa Group and explains why we must collect certain personal data about you. We encourage you to read this Privacy Policy carefully before using the website.

We place great importance on protecting your personal data and are committed to ensuring its confidentiality and security.

Personal Information We Collect

When you visit the S.U.P.P.O.R.T. Africa Group website, we automatically collect certain information about your device, including details about your web browser, IP address, time zone, and some of the cookies installed on your device.

Additionally, as you browse the site, we collect information about the web pages or products you view, the websites or search terms that referred you to the site, and how you interact with it. We refer to this automatically collected data as “Device Information.”

We may also collect personal data that you provide to us (including, but not limited to, your first name, last name, address, payment information, etc.) when you register or interact with the site, in order to fulfill contractual obligations.

Why Do We Process Your Data?

The security of our users’ data is our top priority. Therefore, we only process the minimum amount of data necessary to operate the website.

Automatically collected information is used solely to identify potential cases of abuse and to establish statistical data regarding website usage. This statistical data is not used to identify any individual user.

You may visit the website without revealing your identity or providing personal information. However, if you wish to use certain features, subscribe to our newsletter, or fill out a form, you may be required to provide personal data such as your email address, first name, last name, city of residence, organization, or phone number.

You are free not to provide this data; however, this may limit your access to certain features (such as receiving newsletters or contacting us through the site). If you are unsure about which information is mandatory, you may contact us at: contact@supportafricagroup.com

Your Rights

If you are a European resident, you have the following rights regarding your personal data:

  • The right to be informed

  • The right of access

  • The right to rectification

  • The right to erasure

  • The right to restrict processing

  • The right to data portability

  • The right to object

  • Rights related to automated decision-making and profiling

To exercise these rights, you may contact us using the details below.

Additionally, if you are a European resident, we process your data to fulfill contracts we may have with you (for example, when you place an order) or to pursue our legitimate business interests.

Please note that your information may be transferred outside of Europe, including to Canada and the United States.

Links to Other Websites

Our website may contain links to third-party websites that are not operated or controlled by us. We are not responsible for the privacy practices of these websites. We encourage you to review their privacy policies when leaving our site.

Information Security

We secure the information you provide on computer servers in a controlled and protected environment, safeguarded against unauthorized access, use, or disclosure.

We implement reasonable administrative, technical, and physical safeguards to protect your personal data. However, no data transmission over the Internet or wireless network can be guaranteed to be completely secure.

Legal Disclosure

We may disclose any information we collect, use, or receive if required or permitted by law, such as to comply with a legal process (e.g., a subpoena), or when we believe in good faith that disclosure is necessary to:

  • Protect our rights

  • Ensure your safety or the safety of others

  • Investigate fraud

  • Respond to a government reques

Contact Information

If you would like more information about this Privacy Policy or have any questions regarding your rights or personal data, you may contact us at:

contact@supportafricagroup.com

Construisons l’avenir de l’Afrique, ensemble.